Frequently Asked Questions
To help you avoid wait time, below you will find answers to the most common questions we receive.
If your question has not been answered below, or if you have a question that’s specific to your quote or
your order, please feel free to Contact Us and we will respond as soon as possible.
you can choose from a few options the display and design and order your metal plaque.
The price you see in the custom quote we provide includes everything, and there will be no additional
charges added. Even if you need to add additional text after you view the proof, no additional costs will
be incurred as long as the revised text fits on the same size plaque (for more details on changing an
approved design, see the next question). The quote includes standard mounting hardware (screws and
rosettes) at no extra charge, and shipping is also included.
We are happy to make changes to your design after you’ve made a purchase, and before fabrication.
You can perform up to 3 revisions included in your quote, and after that, we will charge $15 per
requested change. To save time and avoid unnecessary charges, please review your proof carefully and
try to incorporate all modifications into one change.
The plaques are calculated by $1 per inch, and a $30 shipping fee is added to the total price.
There is a minimum rate of $100 for an order.
We accept PayPal, and if you don't have a PayPal account you can use your credit card in the same payment form.
After you place an order we receive your details and make a graphic proof of the plaque for you to approve before we produce it. You can change your mind within 24 hours and get a full refund (before production). After you approve the graphic proof it thakes about two days for the plaque to be ready for shipping and shipping takes between 7-10 days. We do our best to provide the plaque as soon as possible!
For outdoor plaques, we mostly use stainless steel which is perfect for any extreme weather condition- rain, sun, snow, beach. Blackend Brass is also weather resistant.
Defiitely! we have customers that order handreds of plaques in one order. Please contact us by email: [email protected] to get a quote for the whole quantity (and not per plaque).
According to Plaque Direct's policy, we ship world wide (as long as there is a valid adress.